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There was a problem with expiry of our SSL Certificate. It was easy to purchase a new one, but a lot of difficulty in completing the transfer of the site ownership, in order for the new SSL to be configured under the new site ownership.
After hours of consultation with the Westhost, and waiting for the transfer to be accepted, it seems to have all gone through now.
Great apologies for the inconvenience all this has caused. There was never really any risk of information being hacked, it was an automatic message generated by expiry of the SSL certificate.
It is set up for automatic renewal from now on, and the site is being transferred to Westhost, from the outside servers, so it will all be accessible from the Westhost control panel in future, avoiding all the complications of this weekend from happening again.
Phew! What a performance!
After hours of consultation with the Westhost, and waiting for the transfer to be accepted, it seems to have all gone through now.
Great apologies for the inconvenience all this has caused. There was never really any risk of information being hacked, it was an automatic message generated by expiry of the SSL certificate.
It is set up for automatic renewal from now on, and the site is being transferred to Westhost, from the outside servers, so it will all be accessible from the Westhost control panel in future, avoiding all the complications of this weekend from happening again.
Phew! What a performance!